A strategic minded leader of Product and Design, setting the course for Digital Transformation and Customer Experience solutions across the organization. A capable business visionary, adept at defining and delivering User-centric results with clear financial return on investment. Experience in company-wide partnerships throughout the lifecycle of projects; achieving top line sales, bottom line profitability and process optimization. Market-driven leadership in conducting user research; identifying industry trends to drive product, service, branding and content placement across the portfolio. Technical proficiency in current software solutions, supporting Customer facing access for digital information, eCommerce, service insights and support.