2020 Theme: Human-Centered AI

This year, we explore design systems that are both highly automated and allow a great degree of user control, and will result in expanding human capabilities 1000-fold. If we can design AI which is “reliable, trusted, and safe,” we can dramatically enhance human performance in the coming decade.

Over the last two decades computers have advanced our abilities to perform our work, ensure our safety, and even lighten our workload. Interest in AI’s capabilities to expand human performance even further continues to increase. However, there is an accompanying fear that humans will lose control of the technology they create.

What is World Usability Day?

A single day of events occurring around the world that brings together communities of professional, industrial, educational, citizen, and government groups for our common objective: to ensure that the services and products important to life are easier to access and simpler to use.

It is about celebration and education – celebrating the strides we have made in creating usable products and educating the masses about how usability impacts our daily lives. It is about making our world work better. It is about reaching out to the common citizen and spreading the message: We don’t have to put up with products and services that don’t work well and that human error is a misnomer.

2020 is the fifteenth anniversary for World Usability Day.

Indiana UXPA

The User Experience Professionals Association (UXPA) supports people who research, design, and evaluate the user experience of products and services.

Over the last 14 years, the Indiana chapter of the UXPA has been involved with local UX professionals, students, educators, and companies to build a community of UX thought leaders in Indiana. We are celebrating 14 years of sharing the message that user experience is a critical part of making any technology solution successful.

The UXPA was established in 1991 and continues to be the organization of choice for user experience professionals worldwide. The UXPA holds a yearly international conference, publishes new findings through both the Journal of Usability Studies (JUS) and through User Experience Magazine, and has 50 chapters around the world. In 2004, the UXPA established World Usability Day, which in 2009 was celebrated in over 40 countries.


Thank you to our sponsors

Interested in becoming a sponsor? Check out or information sheet: World Usability Day 2020 Sponsorship Information Sheet