November 9, 2023

9:30

Understanding the value of design 

Design isn’t always the most important thing to a project, or it may provide unique value in one area but not another. Understanding this, and using it to your advantage is the key to becoming a great collaborator, and supporting the rest of your team to do awesome work.…

Speaker:
Henry Dan
10:05

Family Resilience Technologies: Designing Collaborative Technologies for Caregiving Coordination in the Children’s Hospital

When a child is admitted to the hospital with a critical illness, their family must adapt and manage care and stress. HCI and Computer-Supported Cooperative Work (CSCW) technologies have shown the potential for collaborative technologies to support and augment care collaboration between patients and caregivers. However, less is known about the potential for collaborative technologies…

Speaker:
Sarah Nikkhah
11:00

Collaborative Alchemy: Transforming Detractors into Creative Allies 

Unlock the power of collaboration! We’ll dive into the art of stakeholder relationship management, guiding you through techniques to recognize your allies and detractors, and even better – how to win the latter over. This session, crafted for both the UX newcomer and seasoned CX pro, will explore the identification of supporters and detractors, the…

Speaker:
Matt Lewis, Jeremy Miller
1:00

What is Scrum and where does UX fit in? 

Twenty years into the Agile movement and we still don’t fully understand why it matters, why we should care. And even if we know why, where do we fit into it? In this interactive session we will briefly explore the value and purpose of Scrum and Agile. This will then set us up to have…

Speaker:
Joel Bancroft-Connors
2:10

Think Differently–Design Inclusively

Each of us has unconscious biases. In fact, every human does. In this workshop, we will learn about how to design for the full range of human diversity though the process of inclusive design; a process which teaches people to think past their own biases and truly involve about the user in their designs and…

Speaker:
Andrew Puchle
3:20

Design Thinking Workshop – Retail User Journey Map 

Journey maps can help you and your team visualize what your end users are thinking, feeling, and doing, to build empathy which will help inform how to improve an experience. This session will help you understand how to create a journey map of your own.…

Speaker:
Marc Macaluso