At this year’s World Usability Day conference, we explore design systems that are both highly automated and allow a great degree of user control, and will result in expanding human capabilities 1000-fold. If we can design AI which is “reliable, trusted, and safe,” we can dramatically enhance human performance in the coming decade.
Over the last two decades computers have advanced our abilities to perform our work, ensure our safety, and even lighten our workload. Interest in AI’s capabilities to expand human performance even further continues to increase. However, there is an accompanying fear that humans will lose control of the technology they create.